services

DFCI Research Computing Support and Services

    • Institute-Wide Services

    1. Storage ­ Individual, Lab, Group
    2. Nextgen Sequencing Analysis Platform -- Isilon Storage/HPC Compute Cluster
    3. Virtual Servers via KVM
    4. Enterprise Backup/Restore for RC and Lab Servers­ Legato Networker
    5. Database hosting -- MySQL, PostgrSQL, Oracle
    6. Web Site Hosting
    7. Utility services
      1. Web file sharing
      2. Secure file transfer via BDS/Biscom Secure File Server
      3. SSH Gateways
      4. Listserv mailing lists
      5. Ticket-tracking with TRAC
      6. Google Apps accounts and groups (<you>@mail.dfci.harvard.edu)
    8. Shared software licenses.
      1. GCG (On hold, no longer maintained)
      2. VectorNTI
      3. Sequencher
      4. DNA-Star
      5. Endnote/Endlink
      6. CLC Genomics Workbench
      7. CLC Main Workbench
      8. GeneIous (coming soon)
      9. Graphpad/PRISM
      10. Matlab (contact Research Computing)
      11. SAS (contact Biostat) 
    9. Open Source sequence analysis software (R, Bioconductor, Bowtie, etc...)
    10. PC/Mac Support
      1. PC/Mac purchase consultation
      2. Mac Installation/backup/support
      3. Non-standard PC support
      4. Free Anti-virus software installation
    11. PDA (iPhone,Blackberry,Palm) support
    12. Research Computing Web Site
    13. Mailing/discussion list for computer liaisons
    14. Computational servers and test staging
    15. Linux support
    16. Disaster recovery support

    • Lab/Group-specific

    1. System Management
      1. Direct Management
      2. Co-management
      3. Security and configuration management
    2. Hiring Consultation and Interviewing
    3. Server purchase consultation
    4. Lab instrument integration services and placement consultation
    5. Blum Van support

    • Relationships with Partners IS

    1. Assist users/labs with Partners processes
    2. Obtain Partners Services for DFCI Users
      1. Large quota mail server
      2. Security/virus issues/resolution
      3. VDMZ entry support
      4. Firewall Exceptions